Coaching Skills
Course Content
Introduction
Using Coaching
Questions That Work
Mindset
The Essence
What Gets In The Way Of Listening?
Step 1: Establish the Focus
Step 2: Brainstorming
The Blend
Step 3: Action Plan
Step 4: Obstacles
Step 5
Followup
Feedback
Filters
Summary
Course Survey
Introducing Coaching Skills
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5 Topics
1 Quiz
Your Toolkit
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5 Steps to Coach In the Workplace
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It’s A Dance . . . (Tips 111-112)
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Use Coaching Skills To Find Solutions
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Tools In Your Toolbox (TIP 113)
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Recapping Coaching Skills
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When To Use Coaching
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3 Topics
1 Quiz
The Ask/Tell Blend
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Which Tool Depends On The Situation
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Tips (115-117) for Using Coaching
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Recap When to Use Coaching
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Questions that Work
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4 Topics
1 Quiz
Use Open-Ended Questions
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Tips (118-121) for Questions That Work
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Tip (122) – Your Question Mindset
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Coaching Demo: Listen For . . . (Tips 123-124)
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Develop Your Team
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The Affect of Mindset (Tip 125)
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2 Topics
1 Quiz
Tips (126-128) – The Partnership of Discovery
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Coaching Opportunity (Tip 129)
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Your Coaching Mindset
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Listen For The Essence (tips 130-132)
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3 Topics
1 Quiz
WHAT: Core Content
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WHO: Core Values And Beliefs (Tips 133-134)
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WHERE: Vision
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Listening for the Essence
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What Gets In the Way Of Listening?
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1 Topic
1 Quiz
Show You Are Listening
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About Listening
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Learn the Steps
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3 Topics
1 Quiz
Clarifying the Purpose (Tip 135)
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Support The Coachee In Establishing The Focus
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Tips (136-141) for Step 1
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Summing Up Step 1
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Step 2: Brainstorm Options
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3 Topics
1 Quiz
Tips (142-143) for Brainstorming
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The Z-Model Of Decision Making
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Tips (144-145) for Brainstorming
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Example: Cutting Costs Not Jobs
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The Blend: How To Advise
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1 Topic
1 Quiz
Tips (146) for Giving Advice
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Reviewing How to Advise
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Step 3: Create Action Plan
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1 Topic
1 Quiz
Tips (147-150) for Step 3
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Understanding Step 3
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Step 4: Remove Obstacles (Tips 151-153)
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2 Topics
1 Quiz
Obstacles In The Workplace
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Personal Obstacles (Tips 153-154)
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Reviewing Obstacles
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Step 5: Review & Commit (Tip 155)
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1 Topic
1 Quiz
Support the Coachee in Reviewing and Committing (Tip 156)
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Reviewing Step 5
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Support the Coachee in Follow Up
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1 Quiz
Reviewing Follow Up
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Give Productive Feedback
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2 Topics
1 Quiz
Have the Conversation
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TIPS (157-158) for Feedback
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Example: Just Ask Me
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Filters Affect Our Perceptions
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3 Topics
1 Quiz
What Are Some Filters? (Tip 159)
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Temperament
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TIP (160) for Coaching Filters
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Coaching Filters
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When & Where to use coaching skills
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2 Topics
Coaching Mindset
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Summary Of The Coaching Model
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Coaching Skills Course Feedback
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