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Venture into The Workplace Toolkit

Assessing Your Personality Type

Try Out a Type Tool

TypeCoach Access Instructions

Venture into the Win-Win Conversation

Why Use a Win-Win Conversation

Top 10 Reasons for the Win-Win Conversation

Too Late – Win-Lose vs Win-Win

Review the WIn-WIn Conversation

Venture into Coaching Skills

Complementary Techniques

Asking: Win-Win Requests & Coaching Questions

It’s a Dance … (continued)

Example of Win-Win and Coaching Skills To Find Solutions

Review Coaching Skills

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Review Coaching Skills

Venture into The Workplace Toolkit
Example of Win-Win and Coaching Skills To Find Solutions
Review Coaching Skills

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Question 1 of 9

1. Question

Win-Win and Coaching Skills complement each other by clarifying issues and fostering creativity in problem solving.

True
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False
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Question 2 of 9

2. Question

Coaching questions and Win-Win questions are the same.

True
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False
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Question 3 of 9

3. Question

The Coaching Model may be used

In full or in part
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Only if you use all steps of the model
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None of the above
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Question 4 of 9

4. Question

Using coaching questions requires you to

Plan out the conversation
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Be present and intentional
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Tell your colleague that you are going to use Coaching Skills
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Question 5 of 9

5. Question

Coaching Skills can be used to

Identify possible strategies
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Make requests
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Distinguish fact from fiction
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Tell others the right way to accomplish tasks
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Question 6 of 9

6. Question

We say “it’s a dance” because human interaction and conversation is

Linear and choreographed
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Not linear and often not easy
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Question 7 of 9

7. Question

Which most fully and accurately describes Jamie’s conversation with Bailey?

Jamie told Bailey to handle the Acme Anvil Company account
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Jamie surfaced Bailey's concerns about handling the Acme Anvil Company account
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Jamie used Coaching Skills to develop a plan for making a transition that would provide Bailey with the necessary support
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All of the above
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Question 8 of 9

8. Question

Benefits of using Coaching Skills include (check all that apply):

Engages colleagues, getting buy-in
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Empowers
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Builds confidence
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Ensures consistent process and procedures
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Question 9 of 9

9. Question

Benefits of Telling include (check all that apply):

Quick
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Ensures consistency
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Engages
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Empower
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