Coaching Skills

Through each 10 to 20-minute lesson, you will learn to foster more effective collaboration, buy-in, and problem-solving without triggering defensiveness. By following a five-step problem-solving process and asking open-ended questions at each step, you will discover how to elicit the colleague’s best thinking, even when it comes to fixing underperformance. You will cultivate the ability to have both “pure” and “blended” coaching conversations to achieve great results with direct reports, peers, and even your own manager.

(6-8 weeks)